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N2F FAQ’S

What’s in the bag?

Each Bag contains 7-8 different kinds of fruits and vegetables, all sustainably sourced, from as close to home as possible. We work hard to offer a wide variety of foods, and still be mindful about the combinations and pairings.

Do I get to choose what is in the bag?

No. We work with farmers to ascertain what is in season, and we allow their harvest schedule to drive contents, but we also work with them early in the season to be able to offer great variety throughout the year. You might open your bag to find some foods that are new to you, but we provide many recipes and are always on hand to answer questions or make suggestions that will help make it a delicious discovery.

Is the food in my box organic?

We work with over 40 family farms during the course of the year, our anchor farms are certified organic, but some of our farms are not certified, they are chemical-free, or offer Integrated Pest Management (IPM). We are very selective, and if we use a farm outside of our reach, it is certified organic without compromise.

What types of foods are in the bags during each season?

Spring: asparagus, pea shoots, strawberries, watercress, salad greens, baby carrots, fennel, radishes, spring onions, cucumbers, potted herbs

Summer: corn, tomatoes, peppers, salad greens, bunched beets, summer squashes, blueberries, peaches, nectarines, cucumbers

Fall: butternut, apples, pears, cranberries, leeks, potatoes, beets, kale, arugula, turnips, carrots, salad greens, fennel, onions, red and green cabbage

Winter: hard squashes, potatoes, oranges, grapefruit, apples, turnips, kohlrabi, sweet potatoes, parsnips, oats, popcorn on the cob, onions, kale, baby spinach

Can I add eggs or other local items to my delivery?

Yes, we post what is available on our website, and you use your log-in to add things like honey, eggs, or coffee.

Can I take more than one bag?

You can order as many bags as you like, we love supporting our farmers so there is no limit!

Can I split a bag with a co-worker?

Absolutely, but it is your responsibility to coordinate pick up, sharing, and payment.

How do I cancel my subscription or put it on hold?

Drop us an email and we will take you off the delivery rotation. You need to do it before Friday of the week before to avoid a $10 cancellation charge because we make harvesting commitments to our farmers first thing Saturday morning.

When will I be billed?

We bill the credit card you provide after your delivery each week, by Wednesday morning.

Can I pay by cash or check?

We discourage our members from leaving cash lying around at the pickup locations, but are happy to receive checks! We reconcile what our drivers bring back, and if we have a check, we won’t bill your credit card.

When do I have to pick my bag up by?

The arrangements vary from site to site, but a good rule of thumb is by closing time on the day of delivery (Tuesday). Some sites are able to hold the bag overnight, your site coordinator will direct you. We are not responsible for bags that are not collected, and cannot provide refunds on uncollected bags.

My bag is missing, what now?

Just let us know, and we will do our best to locate the missing bag, or replace it. You need to let us know within 24 hours in order for us to be able to replace it for you.

What do I do if I have an issue with quality?

Fresh food, locally grown, packed by human hands – stuff can happen. Just let us know within 48 hours if there is an issue and we will apply a refund to your account. We want you to be happy.

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Nourish to Flourish: Frequently Asked Questions